I wish I’d had this years ago


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Genius. [Thanks Jim]

tech_support_cheat_sheet

  • What to teach in IT? #ICTcurric #ICT500 #RethinkingICT #ukedchat | Monkeymagic
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    What to teach in IT? #ICTcurric #ICT500 #RethinkingICT #ukedchat | Monkeymagic What to teach in IT? #ICTcurric #ICT500 #RethinkingICT #ukedchat | Monkeymagic

    […] Training staff. The concern here was how to get IT staff up to speed. It is astonishing how ossified people’s attitudes can be and feel a bit stumped by this. Two points might mitigate it: first, by IT not simply being a glorified Microsoft Office training program they might take it more seriously; second, by making sure that an assessed part of the curriculum is ‘debugging’ in its broadest sense – how to know what to do when you don’t know how to do it (see e.g. this) […]