There’s a great article by Olivier over at Headshift.
Two things caught my eye:
Employees are the one who know which tools are relevant for doing their job more efficiently and we don’t have to impose and restrict them (to) a set of tools
and
Social computing for the organisation, call it Enterprise 2.0 if you want to be trendy, is a reality that needs to be evangelised, despite massive information available on the wild wild web
And there’s the rub. If people haven’t heard the Web 2.0 evangelist, then do they know what tools are relevant for doing their job?